Effective date: June 8, 2026 · Version 3 (Voice & Journal)
Mooring is an AI conversational tool, not a human. It's a wellness app for adults 18 and older. We do not use your conversations to train AI models, we do not sell your data, and we do not share individual session content with employers.
Voice sessions: audio is processed live and discarded when the session ends. We don't retain it.
Text journal entries: stored encrypted so you can come back to them. You can delete any entry, or all of your entries, at any time in Settings.
Your rights: you can access, export, correct, or delete your information at any time. Email privacy@trymooring.com for any privacy question.
Notice required by California SB 243 and New York's AI Companion Models law (General Business Law Article 47). The conversation you have with Mooring is generated by artificial intelligence, not a human. The AI may sound conversational and emotionally attuned, but it does not have feelings, awareness, or memory of previous sessions the way a person would. Mooring may not be suitable for some minors and is offered only to users 18 and older.
Mooring is operated by Daniel Kernan (referred to in this policy as "Mooring," "we," "us," or "our"), an independent iOS developer based in the United States. Mooring is a voice and journal wellness app designed first for trauma-exposed workers and open to anyone who needs a place to set things down at the end of a hard day.
You can reach us at privacy@trymooring.com for any privacy question or request.
This policy applies to the Mooring iOS app, the trymooring.com website, and any related services we provide. It explains what information we collect, how we use it, who we share it with, how long we keep it, and what rights you have.
Mooring is intended only for users 18 years of age or older. We do not knowingly collect information from anyone under 18. Mooring is currently offered to users in the United States only. If you access Mooring from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your home country.
When you start a voice session, your microphone audio is streamed in real time to Hume AI's Empathic Voice Interface 3 (EVI 3) to power the conversation. Voice audio is not retained past your session. It is processed live and discarded when the session ends. Audio is not stored on Mooring's servers, in iCloud, or anywhere else once the session ends. This is true whether you start the session inside the app or through CarPlay.
During a voice session, a live text transcript is generated so the AI can respond meaningfully. By default, voice transcripts are ephemeral and discarded when the session ends. The only exception is if you tap "Reflect" at the end of a session to generate a post-session reflection — in that case, the transcript is briefly held to generate the reflection and is then discarded. You choose whether to save the reflection itself.
When you use Mooring's text journal mode, the messages you type and Mooring's responses are stored encrypted in our database (Firebase, operated by Google Cloud) so that you can come back to your entries whenever you want. You can delete any entry, or all of your entries, at any time in Settings. Deletion is permanent and propagates through our systems within 30 days.
Mooring may send the content of your recent text entries to OpenAI as part of generating a response in a continuing journaling conversation. OpenAI does not use content submitted through its API to train its models (described in Section 5).
If you tap "Reflect" at the end of a voice or text session, your session content is sent to OpenAI's GPT model to generate a short structured reflection. Reflections are saved only if you explicitly tap "Save" after reviewing them. Saved reflections are stored encrypted and remain available to you in the app until you delete them.
To use Mooring you need an Apple ID account. From your Apple device we receive an opaque user identifier and your subscription status. We may also collect:
All payments are processed through Apple's App Store. Mooring does not receive or store your credit card or bank account information. We use RevenueCat to manage and validate subscriptions: when you start, renew, or change a subscription, Apple notifies RevenueCat, which relays your subscription status, plan tier, renewal date, and trial status — keyed to an anonymous app account identifier — to our backend. Neither RevenueCat nor Mooring receives your payment card details.
We collect aggregated, anonymized usage information to understand which features are working — for example, how often a mode is used or whether sessions complete successfully. This information is not linked to your individual identity.
Our servers (Firebase Cloud Functions) log basic request information including IP address, timestamp, and request type for security and reliability purposes. These logs are retained for 30 days on a rolling basis and then automatically deleted.
Mooring uses a small number of carefully chosen third-party services to provide the app. We have enabled the data controls our AI providers offer so your content is not used to train any AI model.
Hume AI provides the Empathic Voice Interface 3 (EVI 3) that powers Mooring's voice conversations. Audio and the live transcript are streamed to Hume during your session and processed in real time. Mooring has enabled Hume's training and data-retention opt-outs, so your audio and transcripts are not retained by Hume after your session and are not used to train Hume's models. Hume's privacy policy: hume.ai/privacy.
OpenAI provides the GPT models that power Mooring's text journaling conversations and generate post-session reflections in both voice and text mode. OpenAI does not use data submitted through its API to train its models. OpenAI's privacy policy: openai.com/policies/privacy-policy.
Mooring uses Firebase Cloud Functions and Firestore (operated by Google Cloud) for backend infrastructure: minting ephemeral API tokens, storing encrypted text journal entries and saved reflections, and managing subscription state. Firebase's privacy and security details: firebase.google.com/support/privacy.
Apple processes your subscription payments through the App Store and provides platform-level services including push notifications and CarPlay. When you use Mooring through CarPlay, the session runs the same voice pipeline as the app — your audio streams to Hume AI during the session and is discarded when it ends — and CarPlay itself does not collect any additional personal information from you. Apple's privacy policy: apple.com/legal/privacy.
RevenueCat processes your App Store subscription events to determine your entitlement — which tier you have and whether it is active. It receives an anonymous app account identifier and your subscription and transaction status from Apple. It does not receive your payment card details or the content of your sessions. RevenueCat's privacy policy: revenuecat.com/privacy.
The trymooring.com website is hosted on Netlify and is informational only — it does not collect personal information from visitors. Netlify does not have access to any of your in-app data.
You can delete your data three ways:
You can also email privacy@trymooring.com to request deletion. We will confirm completion within 30 days.
If you are a California resident, you have the following rights with respect to your personal information:
Under California law, the content of your text journal entries, voice session transcripts (when temporarily processed), saved reflections, and any health-related information you provide are considered Sensitive Personal Information. Mooring uses your Sensitive Personal Information only for the following purposes, all of which are permitted under the CCPA without requiring a separate opt-out:
Mooring does not use Sensitive Personal Information to infer characteristics about you, for cross-context behavioral advertising, for profiling, or for any purpose outside the four purposes listed above. If we ever wanted to use Sensitive Personal Information for additional purposes, we would request your separate opt-in consent first.
Mooring's text journal entries and voice session content may include information related to your mental health. Under the FTC's updated Health Breach Notification Rule (effective July 29, 2024), Mooring qualifies as a covered health-app provider. If Mooring experiences a breach involving unauthorized access to or disclosure of this information, we will notify affected users, the FTC, and (where required) the media within 60 days of discovery, in accordance with the rule.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, Indiana, Tennessee, New Jersey, Minnesota, Maryland, and other states with comprehensive consumer privacy laws have rights similar to those described above for California residents. Email privacy@trymooring.com to exercise any of these rights.
Email privacy@trymooring.com from the email address associated with your account. We will respond within 45 days. If we need more time, we will notify you of the extension. We may need to verify your identity before processing certain requests; for that, we may ask you to confirm specific information about your account.
If we deny your request, we will explain why. You may appeal a denial by replying to the denial email. We will respond to appeals within 60 days.
We take reasonable technical and organizational measures to protect your information, including:
No system is perfectly secure. We cannot guarantee absolute security, but we work to apply industry-standard protections appropriate to the sensitivity of the information involved.
Mooring is intended only for users 18 years of age or older. The onboarding flow includes an age gate that terminates onboarding for users under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a user under 18, we will delete that information immediately. If you believe a minor has provided us with personal information, please contact privacy@trymooring.com.
Consistent with California SB 243, we note that AI companion chatbots like Mooring may not be suitable for some minors. We do not knowingly offer Mooring to minors.
Mooring's conversations are generated by artificial intelligence, not a human. Voice mode is powered by Hume AI's Empathic Voice Interface 3. Text mode and post-session reflections are powered by OpenAI's GPT models. The AI may sound conversational and emotionally attuned, but it does not have feelings, awareness, or memory of previous sessions in the way a human would.
Mooring is not a substitute for licensed mental health care, therapy, counseling, or medical treatment. Mooring does not diagnose, treat, cure, or prevent any disease or medical condition. Mooring does not make automated decisions that significantly affect users (no benefits decisions, no risk scoring shared externally, no employment decisions).
Mooring is not a crisis service. If you are experiencing thoughts of self-harm or suicide:
Mooring's safety protocols include detection of statements suggesting suicidal ideation or self-harm, and the AI is designed to respond with warm acknowledgment and gentle referral to crisis resources rather than abrupt refusal. Details of these protocols are summarized in our Terms of Use.
If Mooring experiences a security breach that compromises the confidentiality, integrity, or availability of your personal information, we will notify affected users without unreasonable delay and within the timeframes required by applicable law. For breaches involving unsecured identifiable health information, we will notify affected users, the FTC, and (where required) the media within 60 days of discovery, as required by the FTC Health Breach Notification Rule.
Mooring is operated from the United States and is currently offered to users in the United States only. All data is processed and stored in the United States. If you access Mooring from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your home country. Mooring is not designed to comply with the EU General Data Protection Regulation (GDPR) or the UK Data Protection Act 2018, and is not currently offered to users in the EU, UK, or EEA.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app, by email, or both, and we will update the effective date at the top of this policy. We will not retroactively reduce your privacy protections without your consent.